Frequently Asked Questions
Everything you need to know about shopping with Hudson Store.
What is your shipping policy?
We offer standard shipping globally. Orders within the domestic region typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
Hudson Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the most accurate fit.
Are your materials sustainably sourced?
Hudson Store is committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable linen as part of our goal to reach 100% sustainability by 2026.